Terms & Conditions

1) Payment method

All customer need to manually transfer the money to our account and email us the receipt of the transaction using the local bank. All the delivery will be done after the money transaction are succesfull and your receipt will be sent to you via email. You also can make the payment by walkin to our shop in Suria Klcc and pay to our staff there.

2) Refund Policy

All our products(except for orders overseas) are backed up by an unconditonal money-back guarantee or free replacement. We should be notified of any problem immediately upon receipt of the flowers. We reserve the right to refuse a request for refund if such request is not received by us on a timely basis. All prices shown and all transactions are in Ringgit Malaysia (RM).

As our products are mostly perishable, please revert as soon as possible if there is a problem. All refund request will be dealt on a case by case basis.

For refunds to customers due to the customers' themselves cancelling the orders, we have a transaction charge of 5% of the purchase price. As such refunds will be paid back to the customer at purchasing price less 5%.